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SMS Communications Privacy Policy
By providing your mobile phone number and opting in to receive SMS messages from Maya Home Health Care, you agree to receive text messages related to our services. This includes SMS messages for appointment scheduling and appointment reminders.

Information We Collect
When you opt in to SMS communications, we may collect:

• Your mobile phone number
• Message content and responses
• Opt-in and opt-out records

How We Use Your Information
We use your information to:

• Set up schedules and appointments
• Follow-up messages

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 messages regarding your appointments.
Please note that standard message and data rate may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In
You may opt in to receive SMS messages from Maya Home Health Care in the following ways

• Verbally, during a conversation
• By filling out a paper form

Opt-Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You can also contact us directly to request removal from our messaging list.

STOP
After opting out, you may receive one final message confirming your request.